DE

Kopfzentrum Gruppe - Our office hours

The demands of our patients today are as diverse as our services. From colds to complex consultation before surgery, very different requirements for treatment times, technology and expert knowledge result. In addition, comfort, such as waiting time, desired practice or desired doctor play an increasingly important role. The KOPFZENTRUM office hours system offers the right booking category for every occasion of your visit.

Our KOPFZENTRUM fairness guarantee applies:

In any case, the costs incurred in your treatment will be billed as far as possible and always within the legal framework with your health insurance. Additional costs are clearly marked.

BOOKING CATEGORY BASIC PLUS PRIVATE
health insurance legal
health insurance
(SHI),
z. Eg AOKplus,
TKK
GKVplus,
Basic PKV tariff 1.0,
member
ACQUA Private Med Club
Private
Krankenversicherungen,
Selbstzahler
Online-Portal Possibility of personalized online booking of all
Date types,
Access to the personalized telemedicine portal
(WebMed).
X X X
WLAN In all waiting areas. X X X
Specialist warranty Our internal certifications guarantee the HEAD CENTER standard of your treatment. X X X
desired doctor If you have the desire for a special doctor,
we like to fulfill this. It handles on request
Member of the Medical Board ("Senior Physician").
  X X
24-hour guarantee Appointment within 24 hours, also on weekends.   X X
Access lounges With all amenities such as soft drinks, TV and magazines.   X X
30-minute guarantee We guarantee a waiting time of no more than 30 minutes.   X X
slot extension A treatment lot is calculated at 10 minutes. Additional treatments do not incur costs.     X
Digital package MDSSS® Software expert system for the objective assessment of the present findings.     X
Shuttle service Free service within 5 km to the store.     X
individual services KZI® Extensive services for individualizing your treatment without additional payments.     X
Medical Concierge Service Personal contact for scheduling x
and continuous care.
    X


BASIC   
KOPFZENTRUM standard with 100% reimbursement by GKV

PLUS    
additional comfort services included, such as preferred appointment, shorter waiting times and lounge

PRIVATE    
Premium services with 100% reimbursement through private health insurance (2.3-3.5 rate)

GKVplus
GKV patients receive the PLUS status with an additional payment. This gives you preferred dates and great convenience in our branches.

MDSSS ®
One of the best known developments of KOPFZENTRUM: a complex software system follows the findings and gives patient & physician a treatment recommendation. Almost the built-in second opinion. And as a guarantee that the patient better understands the consideration of the doctor. Included in the booking category PRIVATE free of charge.

KOPFZENTRUM INDIVIDUAL ®
The unique and proven program to customize your treatment. Here KOPFZENTRUM offers all services that are meaningful and scientifically proven. But not yet paid by the statutory coffers. Always a fair and transparent additional payment.